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FAQ's

Area
Currently we are shipping to USA/ UK/ UAE/ Europe.

Delivery Charges
Shipping charges depends on country/ product quality & Weight / Volume basis.

Shipping Time
AyurvedaTree.com ships the goods within 2 to 3 working days for delivery from the date of purchase.

.Details like shipment date and date of delivery can be tracked in MY ACCOUNT section. An email with the order details and the docket/ AWB numbers is sent to the customers once the goods are shipped from our warehouse. Also, any unforeseen issue or delay is informed via special update Email.

Shipment Process
AyurvedaTree.com dispatches all goods through a renowned courier partners chosen according to respective order or products sold on AyurvedaTree.com .You can track your shipment status via MY ACCOUNT section in member login page.

Delivery Issues
Unforeseen situations may arise during delivery despite the highest level of care taken by us and efforts put in by our shipping/ courier partners. AyurvedaTree.com promises to resolve your problems at the earliest to facilitate a smooth shopping experience for you.

Order Tracking
An email with your shipping and order information is sent to you after your goods have been shipped from our warehouse. You can then track your parcel’s progress via MY ACCOUNT section. If you are unable to track any information regarding your package/ parcel, please send us an email at info@AyurvedaTree.com or call us at our customer care numbers.

Broken/ Damaged Parcel
All parcels shipped are wrapped with security tape which should be intact and visible. If you receive your parcel tampered or damaged, please refuse to accept it and immediately inform us via sending an email at info@AyurvedaTree.com or call us at 91 8892347688 stating your refusal within 3 days of orders received.

Order Cancellation
Orders cancellation is not available.